Helium Mx, also known as Helium Mx, located at Av. Hidalgo 3408, Colonia Vallarta San Jorge, Guadalajara, C.P. 44690, Jalisco, Mexico, and website https://helium.mx , is responsible for the use and protection of your personal data, and we inform you of the following:
For What Purposes Will We Use Your Personal Data?
The personal data we collect from you will be used for the following purposes, which are necessary for the services you request:
Provision of services that may be or have been contracted
Carrying out the process of identification and verification of conflict of independence
Creating your client or service applicant record
Carrying out the acquisition of goods or services related to the contracted services
Additionally, we will use your personal information for the following secondary purposes, which are not necessary for the requested service but help us provide better service:
Marketing or advertising
Commercial prospecting
If you do not wish your personal data to be used for these secondary purposes, you may notify us through the following method:
Email sent to admin@helium.mx
Refusing the use of your personal data for secondary purposes will not be grounds for denying you the services or products you request or contract with us.
What Personal Data Will We Use for These Purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:
Name
Marital status
Federal Taxpayer Registry (RFC)
Unique Population Registry Code (CURP)
Date of birth
Nationality
Address
Home phone number
Mobile phone number
Email
Handwritten signature
Electronic signature
Age
Job position or role
Work address
Institutional email
Institutional phone number
Personal property
Real estate property
Tax information
Credit history
Income
Expenses
Bank accounts
Bank accounts
Credit card numbers
Insurance
Retirement funds (Afores)
Identification data
Contact data
Employment data
Helium Mx may collect sensitive personal data depending on the service or product contracted by the data holder. Likewise, such personal data may be transferred to third parties, whether individuals or legal entities, national or foreign, solely for the purposes indicated in this privacy notice.
How Can You Access, Rectify, or Cancel Your Personal Data, or Object to Its Use?
You have the right to know which personal data we hold about you, why we use it, and under what conditions (Access). You also have the right to request the correction of your personal data if it is outdated, inaccurate, or incomplete (Rectification); request its removal from our records or databases if you believe it is being improperly used (Cancellation); as well as object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO Rights.
To exercise any of the ARCO rights, you must submit your request through the following method:
Email: admin@helium.mx
To learn about the procedure and requirements for exercising ARCO rights, we provide the following method:
Email: admin@helium.mx
The contact information for the person or department responsible for handling ARCO requests is:
Name of person/department: Santiago Loza
Address: Av. Hidalgo 3408, Colonia Vallarta San Jorge, Guadalajara, C.P. 44690
Email: admin@helium.mx
Phone number: 33 15 92 40 43
You May Revoke Your Consent for the Use of Your Personal Data
You may revoke the consent you have previously given us for the processing of your personal data. However, please note that not in all cases will we be able to fulfill your request immediately, as we may be legally required to continue processing your data. Also, please consider that revoking your consent may result in our inability to continue providing certain services or the termination of your relationship with us.
To revoke your consent, you must submit your request through the following method:
Email: admin@helium.mx
How Can You Limit the Use or Disclosure of Your Personal Data?
To limit the use or disclosure of your personal information, you may request it through:
Email: admin@helium.mx
Use of Tracking Technologies on Our Website
We inform you that our website uses cookies, web beacons, and other technologies to monitor user behavior and provide a better browsing experience. The personal data obtained through these technologies will be used for the following purposes:
To identify possible services required by the client
The personal data obtained through tracking technologies include:
Identifiers, usernames, and session passwords
User’s preferred language
User’s geographic region
Browser type
Operating system type
Date and time of session start and end
Web pages visited
Searches performed
We also inform you that your personal information may be shared with the following individuals, companies, organizations, or authorities for the following purposes:
Data recipient: Santiago Loza Purpose: To promote possible services that the client or interested party may require from Helium Mx
This privacy notice may be modified, updated, or changed due to new legal requirements, internal needs, privacy practices, changes in our business model, or other reasons.
Modifications will be communicated through the following method:
This privacy notice may be modified or updated unilaterally by Helium Mx, notifying the data holder through the website https://helium.mx .
